FAQ.

FREQUENTLY ASKED QUESTIONS

Due to the impact of COVID-19, the Mondo.NYC 2020 conference and music showcase festival will be virtual, presented as an interactive meeting and livestream around the world.  Notwithstanding Mondo’s online presentation, we remain hopeful that we’ll be able to host a limited number of intimate live in-person events during Mondo in New York City, pursuant to prevailing conditions as we approach Mondo’s October 13-16, 2020 dates, consistent with all local policies and guidance and keeping the health and safety of our attendees and staff our absolute priority. The Mondo.NYC site and our social media pages will continue to be updated with the most up to date details accordingly.

A ticket for a Mondo.NYC 2020 badge costs $99–$399 depending on how early you make your purchase or the content track you are purchasing your badge for (for example, Mondo’s CLE programming, inclusive of CLE credits, is available for individual purchase). Mondo tickets can also be purchased for the entire four-day event or you may purchase tickets for individual day or days. Students receive a discount with proof of status (discount amounts vary according to type of ticket purchased).

Tickets can be purchased from the Mondo.NYC Eventbrite page.

Students discounts are offered to all current registered part‑ or full‑time students. Proof of current student enrollment status at an accredited academic institution including North American two-year and four-year colleges and universities (undergraduate and graduate programs) and vocational schools is required.

Yes, Mondo tickets can be purchased up until the day of event should you decide to attend at the last minute. Please note that certain capacity-limited events within the Mondo conference, such as one-on-one meetings, are reserved on a first-come first served basis and may not be available to attendees purchasing tickets on or close to day of event. Additionally, day-of-event tickets may be priced higher than pre-registration tickets.

Specific URLs and related login codes/access information will be provided by Mondo based upon your interests and requests.

Yes, your badge gains you access to all general conference business events and festival music showcases. However, please note certain Mondo events, such as one-on-one meetings, are reserved on a first-come first-served basis with limited capacity.

Access to all Mondo virtual conference and showcase events is open to all ages. Entrance to nighttime in-person events, if any, is subject to specific venue age restrictions and door policies. Please see notes on individual event pages and its respective venue websites.

Tickets are transferable upon receipt of written request received no later than September 29, 2020.  Single day tickets may be changed to an alternate day no later than October 5, 2020.

Refunds are not permitted.

Please email us at info@mondo.nyc.

Terms & Conditions

Mondo.NYC 2020 is a business conference and showcase music festival held as a virtual, interactive series of meetings and livestreams October 13-16, 2020 (hereinafter referred to as the “Event.”).  A ticket is required for each person to attend the Event. Event tickets (“Ticket” or “Tickets”) may also be referred to as “Badges” or “Credentials.” Ticket holder shall be referred to as “You” or “Registrant.” Mondo.NYC may also be referred to as “Mondo.”

Your use of Event Credentials acknowledges that you have reviewed and accept these terms and conditions. If these terms and conditions are unacceptable to you, please do not attend the Event.

REFUNDS ARE NOT PERMITTED. Only Tickets obtained through official Event sites or Event affiliates shall be valid and approved for entry to Event. Tickets obtained from unauthorized sources may be invalid, lost, stolen, or counterfeit and as such are void. Tickets are transferable upon receipt of written request to tickets@mondo.nyc no later than September 29, 2020. In the event of a stolen, lost or misplaced Badge(s), Badge replacement is the sole responsibility of the Registrant. BADGE WILL NOT BE REPLACED, REFUNDED OR CREDITED. A full Badge fee will be charged to obtain a duplicate Badge.

Mondo.NYC 2020, the Parallax Agency LLC or any of their agents, employees, officers, directors, affiliates, and representatives shall have no liability for damage or injury to the person or property of the Registrant from any cause whatsoever that may occur pursuant to Registrant’s attendance of the Event.  Purchase and/or use of a Mondo Ticket acknowledges Registrant’s agreement to release Mondo.NYC 2020 and the Parallax Agency LLC or any of their agents, employees, officers, directors, affiliates, and representatives from any related claims. Mondo reserves the right to revoke Badges and/or Credentials, without refund, and expel a Registrant for non‑compliance with these terms or if Registrant’s actions are deemed unacceptable or improper. Audiotaping, videotaping and still photography of any images of Event without pre‑approved authorization in writing from Mondo is strictly prohibited. By attending a Mondo.NYC Event, Registrants acknowledge that they may be photographed or videotaped and grant permission to Mondo to capture a Registrant’s image, likeness, audio, actions or statements without any claims to monetary compensation. Entrance to live, in-person events occurring during Mondo, if any, is subject to specific venue restrictions and front door policies. Venue capacity may be limited; admittance is on a first‑come, first‑served basis. Proof of 21 years of age is required at all venues unless otherwise noted.

Please visit www.mondo.nyc for more information and full program agenda.